It is up to you to check that your order is correct. There are facilities to enable you to correct any inputting errors prior to the submission of your order. If however you realize that you have made a mistake then do call us and we will see whether it is possible to intercept the order before it is accepted by us. Please note that our online courses run for 1 year unless otherwise stated. If you wish to study into year 2, please contact our training staff.

We are not obliged to supply goods or services to you until we have confirmed acceptance of your order and this is when the contract is made. We normally do this by email under the heading "Confirmed Order". If you have not supplied us with an email address then we will send a written "Confirmed Order" to you at any other address that you have given to us.

If a course is booked or held and a request to cancel is received in writing within the 14 days period then this will be fully granted. In the event of a refund, an administration fee of £60+VAT or $90 will be charged.
Once a course has been accessed, we cannot grant a refund.
Please note, refunds are not available for discounted products.

Our online order system (PAYPAL) is a secure online payment system. Please make sure that you have purchased right course or service and check the price before ordring your service or training. This is intended to ensure that information passed between your computer and this site cannot be read in the unlikely event that it is intercepted by someone else. All prices quoted are in sterling (UK pounds) and/or Dollars (US Dollars). Due to the change in the price of services we aquire in order to provide you the best customer experience, we reserve the right to change our prices without notice. However, any price change will be published on our website instantly.